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Security Systems in Chico
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Chico?

A security system is designed to safeguard your family. But what actually transpires in the event your home security alarms go off in Chico? What actions should you take to help make sure you and all your family members are taken care of?

The most important first step is to remain calm. You should understand that your around-the-clock monitoring professionals have you covered. Then follow these steps to be ready for any urgent situation.

Our Committed Professionals Are There For You

A security monitoring representative is alerted in an instant as soon as your Chico home security alarms go off. After an agent is informed, they will call you n a hurry to figure out what triggered the alarm. Your system will activate in various situations, including:

  • Criminal activity

  • Fire

  • Flooding

  • False alarm

In cases when your system was set off by accident—like not recalling that your entry-point sensors are armed when you open a window— a representative will call to find out if you need help. Supply them with your predetermined password, and they can deactivate the alarm.

If you have an urgent situation, your monitoring team member will dispatch your local emergency services, including law enforcement, firefighters, and medical professionals, to your home. They will even serve as the point of contact in the event you aren't at home. The monitoring agent also can inform authorities which entry sensor was tripped, helping them prepare for what might be a dangerous situation. Then the agent will remain on the phone with you to help you stay calm and instruct you on what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Chico

Waking up in the wee hours of the morning to your alarm echoing through your house can be understandably frightening—especially if you aren’t clear as to why it’s happening. The most important thing to do is remain calm and follow these steps:

  • First, get somewhere safe. Gather your family and pets as quickly as possible and proceed to a shielded space in the house or depart the home if needed. It's a natural response to confront the emergency on your own, but this may put you and your family at greater risk. Instead, put a priority on keeping you and your family members protected and let the trained personnel handle the issue.

  • Secondly, take advantage of your mobile security application to remain in communication with your monitoring agent. They'll send emergency professionals who will be en route to your home in a flash.

  • Third, keep in constant communication with your monitoring agent and first responders. You are able to be conferenced in, so everyone is sharing information. On the other hand, if it’s not possible to be in direct contact with emergency services, you’re still able to obtain updates through text messages. Even if it’s only a false alarm, it's a good idea to maintain communications with all teams so you will be ready should a legitimate crisis occur.

Be Prepared For All Types of Emergencies in Chico with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your family and your home are well defended. With 24-hour monitoring, smart locking systems, and safety alarms, your home will turn into the secured refuge you’ve always wanted. Design a comprehensive home security package by submitting the form on this page or dial (530) 205-3977 to get started.