ADT® Authorized Dealer Serving Chico, Yuba City, Redding & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool brings the common practice of supplying a neighbor your house key into the modern age. It eliminates the need for actual keys or keypad codes and lets you oversee who can go in your Chico home and for what timeframe. Discover more about how to incorporate it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to tend to your plants, retrieve your mail, or walk your dog when you leave home. In the past, you would just provide them a key to your home. You now have a better option. Because of the innovative ADT Trusted Neighbor Feature, you won’t have to worry about lost keys or doors left open. 

What you’ll need is an ADT home security system, a Google Nest doorbell camera, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how the service works: 

  1. You give access to a trusted person, like a close friend or neighbor, via the ADT+ app.
  2. Next, you define permissions. You can provide neighbors with timed access, allowing them to enter and exit during a particular timeframe, or event-based admittance. For example, if a delivery shows up, the system can unlock the door to allow your neighbor to take it indoors once it validates them.
  3. Once you’ve programmed access, your Google Nest Doorbell camera with familiar face detection identifies your neighbor as they approach the door.
  4. Your ADT security system will disarm and unlock the door when the person is verified as an approved visitor.
  5. You get real-time updates as your friend, neighbor, or family member enters and departs. The app also provides a complete log. 
  6. After the trusted neighbor exits, your smart door lock automatically secures to protect your home.

You can authorize access for anyone you want, such as a maintenance worker, animal sitter, or a companion who arrives when you’re away. This tool is also useful during emergencies, specifically when you’re not around. To illustrate, if a water sensor triggers, your system can grant event-driven access so a neighbor can turn off the water supply. The handy app makes configuring permissions straightforward. 

Improve Your Chico Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes your Chico home more versatile and secure while streamlining your daily life. This service isn’t only for neighbors and guests, as you’ll enjoy the facial recognition and auto-unlock operability when you have your hands full of little ones or deliveries. After you're inside, the door automatically fastens behind you.

Design Your ADT Home Security System In Chico With The Latest Features

Experience features like ADT Trusted Neighbor and smart video cameras with a new home security system in Chico from Secure24 Alarm Systems. A nationally known ADT dealer, we’re thrilled to deliver the latest innovations from the leader in home security. Dial (530) 205-3977 today to begin. Our well-trained team can answer whatever questions you have about Google Nest cameras, the ADT+ app, and how to make things work in unison.